Shipping Policies

At Baker’s Hub, we are committed to delivering your baking ingredients, tools, cake decorations, packaging materials and other products safely and on time.

1. Order Processing

– Orders are processed after successful confirmation of payment.
– Orders are generally processed within 1–2 business days.
– Orders placed on Sundays or public holidays will be processed on the next working day.
– Once your order is dispatched, you will receive shipping and tracking details through the contact information provided during checkout.

2. Delivery Time

Our standard delivery time is generally:

– Maharashtra: 2–4 business days after dispatch
– Rest of India: 3–7 business days after dispatch
– Remote locations may require additional delivery time.

Delivery timelines are estimates and may vary depending on the courier partner, destination, weather conditions, public holidays, festivals, or other circumstances beyond our control.

3. Shipping Charges

Shipping charges are calculated based on factors such as:

– Product weight and dimensions
– Delivery location
– Courier service selected
– Order value, where applicable

The applicable shipping charges will be displayed at checkout before you place the order.

Any free-shipping offer will be applicable only according to the terms and conditions of the respective offer.

4. Courier & Tracking

We may use reliable third-party courier partners to deliver your order.

Once the order is shipped, a tracking number may be provided to you so that you can track your shipment.

Baker’s Hub is not responsible for delays caused by courier partners, transportation disruptions, weather conditions, strikes, public holidays, or other circumstances beyond our reasonable control.

5. Delivery Address

Customers are responsible for providing a complete and accurate delivery address, including:

– Full name
– House/shop number
– Street/locality
– City
– State
– PIN code
– Valid mobile number

If an incorrect or incomplete address is provided and the shipment is returned, additional shipping charges may apply for re-dispatch.

6. Delivery Attempts

The courier partner may make multiple delivery attempts.

Customers are requested to remain available at the provided delivery address and answer calls from the courier delivery agent.

If the order is returned to Baker’s Hub because of repeated unsuccessful delivery attempts, an additional shipping charge may be applicable for re-shipping.

7. Damaged Package

Please inspect the package at the time of delivery.

If the package appears visibly damaged, opened, or tampered with, please:

1. Take clear photographs/videos of the package before opening it.
2. Record an unboxing video where possible.
3. Contact Baker’s Hub customer support as soon as possible.

Claims without appropriate photographic/video evidence may be difficult to verify.

8. Missing or Incorrect Items

If you receive an incorrect, missing, or damaged product, please contact us within 48 hours of delivery.

Please provide:

– Order number
– Product details
– Clear photographs/videos
– Description of the issue

After verification, we will review the matter and provide an appropriate resolution according to our Refund & Return Policy.

9. Non-Delivery

If your order has not been delivered within the expected delivery period, please contact us with your order number.

We will coordinate with the courier partner and assist you in tracking the shipment.

10. Products with Special Handling

Certain products such as fragile cake decorations, moulds, glass items, packaging materials, or other delicate products may require special packaging.

Delivery timelines and shipping charges for such products may vary depending on their size, weight, and packaging requirements.

11. International Shipping

At present, Baker’s Hub primarily serves customers within India.

International shipping, if offered in the future, will be subject to product eligibility, courier availability, customs regulations, duties, taxes, and other applicable charges.

12. Contact Us

For any shipping or delivery-related questions, please contact Baker’s Hub:

Baker’s Hub
 Phone: +91 9890960498
Email: bakershub251020@gmail.com

We are happy to assist you with your order and delivery queries.

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Baker’s Hub – Your Trusted Baking Supplies Partner

All delivery timelines mentioned above are estimates and may vary depending on the destination and courier service.