Terms & conditions

Welcome to Baker’s Hub. These Terms & Conditions govern your access to and use of the Baker’s Hub website, https://bakershubindia.com/, and your purchase of products through our online store.

By accessing our website, placing an order, or using any service provided by Baker’s Hub, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website.

1. About Baker’s Hub

Baker’s Hub is an online store providing baking ingredients, baking tools, cake decorating products, cake boxes, packaging materials, accessories and other baking-related products.

We reserve the right to update product listings, prices, availability and website information whenever necessary.

2. Website Usage

By using our website, you agree:

– To provide accurate and complete information when placing an order.
– Not to use the website for any unlawful or fraudulent purpose.
– Not to attempt to gain unauthorized access to our website, server or customer information.
– Not to copy, reproduce or misuse website content without our written permission.
– To comply with all applicable laws and regulations of India.

Baker’s Hub reserves the right to restrict or terminate access to the website where misuse or fraudulent activity is suspected.

3. Product Information

We make reasonable efforts to ensure that product names, descriptions, specifications, images and prices displayed on our website are accurate.

However:

– Product colours may vary slightly from the images due to screen/display settings.
– Packaging or design may change according to the manufacturer’s latest packaging.
– Product dimensions, quantity and specifications should be checked before ordering.
– Availability may change without prior notice.
– Minor variations in appearance or packaging do not necessarily constitute a product defect.

If a product is unavailable after an order has been placed, we may contact you regarding an alternative, cancellation or applicable refund.

4. Prices

All prices displayed on the website are in Indian Rupees (₹).

Prices may change at any time without prior notice.

The final amount payable may include applicable:

– Product price
– GST/taxes, where applicable
– Shipping charges
– Other charges specifically displayed during checkout

The price applicable to your order will generally be the price displayed at the time the order is placed.

5. Orders

When you place an order on Baker’s Hub, you are making a request to purchase the selected products.

An order is considered accepted only after confirmation by Baker’s Hub.

We reserve the right to:

– Accept or reject an order.
– Cancel an order due to stock availability.
– Correct pricing or product listing errors.
– Cancel suspicious, fraudulent or duplicate orders.
– Limit quantities of certain products.

If we cancel an order after payment has been received, the eligible amount will be refunded through the applicable payment method.

6. Customer Information

Customers are responsible for providing correct information, including:

– Full name
– Mobile number
– Email address
– Complete delivery address
– PIN code
– Any other information required for delivery

Baker’s Hub will not be responsible for delivery failure, delay or additional charges caused by incorrect or incomplete information provided by the customer.

7. Payment

Payments may be made using the payment methods available at checkout.

By completing a payment, you confirm that you are authorized to use the selected payment method.

Baker’s Hub does not intentionally store sensitive payment information such as card PINs, CVVs or passwords.

Payment processing may be handled by third-party payment service providers and may be subject to their respective terms and policies.

8. Shipping & Delivery

We aim to dispatch and deliver orders within the estimated time shown on the website or communicated to the customer.

Delivery times may vary depending on:

– Delivery location
– Product availability
– Courier service
– Weather conditions
– Public holidays
– Transport disruptions
– Government restrictions
– Other circumstances beyond our reasonable control

Once an order has been handed over to the courier, delivery timing may depend on the courier partner.

Customers are requested to provide a complete and accurate delivery address and remain available to receive the shipment.

For detailed information, please refer to our Shipping Policy.

9. Inspection at Delivery

Customers should check the package and products as soon as possible after delivery.

If you receive:

– A damaged product
– A wrong product
– A missing product
– A product significantly different from what was ordered

please contact Baker’s Hub as soon as possible with the order details and supporting photographs/videos where applicable.

Claims may be rejected if sufficient evidence is not provided or if the issue is caused by improper handling or use after delivery.

10. Returns, Refunds & Replacements

Returns, refunds and replacements are governed by our Refund & Return Policy.

Certain products may not be eligible for return due to their nature, hygiene requirements, food-safety considerations, opened packaging or other applicable conditions.

Customers should review the Refund & Return Policy before placing an order.

11. Order Cancellation

Order cancellation requests must be made as early as possible.

Once an order has been processed, packed or dispatched, cancellation may not be possible.

Any eligible refund will be processed according to our Cancellation Policy and applicable payment-provider procedures.

12. Offers & Promotions

Baker’s Hub may offer discounts, promotional codes, combo offers or other promotional benefits.

Promotional offers may:

– Have specific validity periods.
– Be subject to minimum order values.
– Apply only to selected products.
– Not be combined with other offers.
– Be withdrawn or modified without prior notice.

Any specific terms displayed with an offer will apply to that promotion.

13. Intellectual Property

All website content, including but not limited to:

– Baker’s Hub logo
– Brand name
– Product images
– Website design
– Graphics
– Text
– Product descriptions
– Banners
– Videos
– Icons
– Other original content

is owned by or licensed to Baker’s Hub and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, publish or commercially use our content without prior written permission.

14. Third-Party Links & Services

Our website may contain links or integrations to third-party services such as payment gateways, courier services or other external platforms.

Baker’s Hub is not responsible for the content, security, availability or policies of third-party websites or services.

Your use of third-party services may be subject to their own terms and privacy policies.

15. Website Availability

We make reasonable efforts to keep our website available and functioning properly.

However, we do not guarantee that the website will always be:

– Available without interruption
– Free from technical errors
– Completely secure
– Free from viruses or other harmful components

Website maintenance, technical problems or circumstances beyond our control may temporarily affect availability.

16. Limitation of Liability

To the maximum extent permitted by applicable law, Baker’s Hub shall not be liable for indirect, incidental or consequential losses arising from:

– Use or inability to use the website.
– Delayed delivery caused by circumstances beyond our control.
– Incorrect information provided by the customer.
– Misuse or improper use of products.
– Third-party courier or payment service issues.
– Temporary website or technical problems.

Nothing in these Terms is intended to exclude any liability that cannot legally be excluded under applicable law.

17. Force Majeure

Baker’s Hub will not be responsible for failure or delay in performing its obligations where such failure or delay results from circumstances beyond our reasonable control, including natural disasters, floods, fire, strikes, transportation disruptions, government restrictions, pandemics, technical failures or other unforeseen events.

18.Fraudulent Transactions
Baker’s Hub reserves the right to cancel or investigate orders that appear suspicious or fraudulent.

We may take appropriate action where there is evidence of:

– Payment fraud
– Fake orders
– Multiple suspicious orders
– Misuse of promotional offers
– Unauthorized use of payment methods
– Any other fraudulent activity

19. Privacy

Your use of our website is also subject to our Privacy Policy.

We may collect and process customer information necessary to process orders, provide customer support, arrange delivery and operate our website in accordance with our Privacy Policy and applicable law.

20. Changes to These Terms

Baker’s Hub may modify or update these Terms & Conditions from time to time.

Any updated version will be published on this page with a revised Last Updated date.

Your continued use of the website after changes are published constitutes acceptance of the updated Terms & Conditions.

21. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes shall be subject to the jurisdiction of the competent courts having appropriate jurisdiction over Baker’s Hub.

22. Contact Us

If you have any questions regarding these Terms & Conditions, orders, products or website usage, please contact Baker’s Hub.

Baker’s Hub
 Mobile: 9890960498
 Website: bakershubindia.com

For order-related queries, please provide your Order ID, registered mobile number and relevant details so that our team can assist you efficiently.

Agreement

By using the Baker’s Hub website or placing an order, you acknowledge that you have read, understood and agreed to these Terms & Conditions.